PRIVACY POLICY

Please find our privacy policy below

Effective Date: 20/04/2025
Last Updated: 22/04/2025

OfferWize (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website and purchase our services.

1. Who We Are

OfferWize provides property pricing reports for UK home buyers. We help you understand whether a property appears fairly priced based on publicly available data and professional insight. We are not regulated by RICS or FCA.

2. What Information We Collect

We collect the following types of personal data:

Identity Information: Your name, email address.
Property Details: Property address, listing link, and related property characteristics (e.g. number of bedrooms, bathrooms).
Technical Data: IP address, browser type, device information, and site usage statistics (collected via cookies).
Payment Information: We do not store your payment details directly — these are handled securely by our payment processor (e.g. Stripe or Wix Payments).

3. How We Use Your Information

We use your information to:

Process and deliver your property pricing report.
Communicate with you about your order.
Improve our service and user experience.
Respond to customer enquiries.
Send marketing emails only if you’ve opted in.

We do not sell or rent your information to third parties.

4. Legal Basis for Processing

We rely on the following lawful bases to process your data:

Contractual necessity: To provide you with the service you’ve requested.
Consent: For marketing communications and optional data collection.
Legitimate interest: To improve our platform, detect fraud, and ensure security.

5. Data Retention

We retain your data for as long as necessary to fulfil the purposes we collected it for, including legal and regulatory obligations. You can request deletion of your data at any time (see Section 9).

6. Cookies

Our website uses cookies to:

Enable functionality (e.g. remembering form inputs)
Understand user behaviour through analytics (e.g. Google Analytics)

You can disable cookies through your browser settings, though this may affect website functionality.

7. Sharing Your Data

We may share your data with:

Payment processors (e.g. Stripe)
Service providers (e.g. web hosting, analytics)
Legal authorities if required to comply with the law

We only share the minimum necessary data and ensure any third parties meet GDPR requirements.

8. Data Security

We take data security seriously. We use:

Secure HTTPS connections
Encrypted data storage
Access restrictions on sensitive information

Despite these measures, no system is 100% secure — please use the service at your own risk.

9. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Correct any inaccurate information
Request deletion of your data
Object to or restrict processing
Withdraw consent (where applicable)

To exercise any of these rights, please email us at hello@offerwize.co.uk

10. Third-Party Links

Our website may include links to third-party websites (e.g. Rightmove, HM Land Registry). We are not responsible for the privacy policies or content on those sites.